Terms & Conditions
Cancellation of order: We can only accept a cancellation of an order placed within the first 24 hours (this excludes custom controllers, custom consoles and vinyl skins), refunded payments are made with in 3-5 working days, please note your cancellation will incur a £25 admin fee.
Our custom painted: Please remember we apply custom coatings and then airbrush/hand paint the majority of our projects, therefore small variations/imperfections maybe visible within the design/paintwork or the clear seal finish. Once a project has been indicated/agreed by the customer and is in production a refund cannot be provided.
Change of heart: Due to the custom build nature of our custom controllers/consoles we do not accept goods for return/refund because of a change of heart. Once a project has been indicated/agreed by the customer and is in production a refund cannot be provided.
Your vinyl sticker skin once applied are not covered by any warranty and as such is subject to the users discretion on usage (wear and tear).
Faulty or defective items: Please see our Returns Policy